What are your business hours?
Our business hours vary depending on availability. We upload our availability on a monthly basis but if there is not a date that you wish to have treatment on, we are happy to find an alterantive that works.
What is the minimum age restriction?
We are a strictly 18+ service. If we are unsure on your age, you will be required to show photographic ID prior to treatments. Being a professional service, our registrations are at risk if we offer treatments to any client below the age of 18. Please be respectful if we decline your booking, or ask for photographic ID.
I have post-treatment complications, what do I do?
One of the benefits on having your treatments conducted by a Registered Nurse, is having unlimited post-treatment advice. We offer FREE follow-up appointments upon request. We can issue medication is required in line with our professional judgement. Please note that we need to be fully aware of complications to enable us to assist.
What is your cancellation policy?
We understand that life happens. In this instant, we are happy for clients to cancel their appointments with 24hrs notice. Upon booking, your bank details are captured. All deposits are non-refundable, and a cancellation fee will be charged if there are cancellatios within 24hrs of the appointment.